Gatherings Done Safely

California is once again open for group business at a reduced capacity. Our team is working to stay on top of the latest guidelines and restructure protocols as needed. Effective June 15th, California is expecting to eliminate most restrictions. We can't wait to service our groups and look forward to learning more about your upcoming event.

Our already tight protocols have been enhanced for the safety and peace of mind of our guests.

No-contact thermometer screening – Employees with a temperature over 99.5°F will not be allowed to enter the property & will be directed to appropriate medical care.
Hand sanitizer dispensers installed at entrances and throughout public & employee spaces
Signage reminding guests & artists of hygiene best practices throughout public & employee spaces

Our hotel uses cleaning products & protocols that meet EPA guidelines and are effective against viruses, bacteria and other pathogens. We’re working with our vendors & distributors to ensure an uninterrupted supply of cleaning supplies & PPE.
Frequency of sanitation and cleaning of all public & employee spaces has been increased to at least once every 60 minutes, with a focus on high traffic areas & frequent contact surfaces.
Guest room cleaning protocols have been enhanced and include increased focus on high contact items such as door handles, remotes, light switches and telephones.
In the event of a presumed case of COVID-19, the guest’s room will be removed from service & quarantined until a diagnosis can be confirmed. If a case is confirmed, the room be returned to service after enhanced sanitation has been conducted.

Meeting attendees will be advised to practice physical distancing (standing at least 6ft apart from guests not traveling in their party) while waiting in line or moving throughout the hotel.
Areas where guests or Artists queue have been clearly marked for appropriate distancing.
Meeting & banquet spaces will be set up to allow for appropriate distance between guests.
Public space furniture has been rearranged to accommodate 6ft of space between groups.

Our team has been trained to quickly & safely respond to guests or other Artists displaying known symptoms of COVID-19
All Artists will be wearing appropriate personal protective equipment (PPE) for their roles & responsibility, in adherence with CDC & local guidelines.
All Artists have been trained in the proper use and disposal of PPE.
All team members are required to periodically wash hands or utilize provided hand sanitizer.
Department meetings & arrival times are staggered to ensure proper social distancing can be maintained.

Gatherings Done Safely

What steps are taken to ensure guest and employee safety?

What are you cleaning and sanitation protocols?

What is the property doing in terms of social distancing?

What training and health practices are being conducted for employees?